They Gather Knowledge
1. They ask, “What needs to be done?” (Shows enthusiasm for the work their people do)
2. They ask, “What is right for the enterprise?” (Demonstrates a strong personal commitment to high standards of excellence)
They convert their knowledge into effective decisions
3. They develop action plans (Demonstrates perseverance in achieving goals)
4. They take responsibility for their decisions (Behaves consistently with own words and standards)
5. They take responsibility for communicating (accessible and approachable for taking about issues or concerns)
6. They are focused on opportunities and not on problems (Demonstrates calm and stamina under stressful circumstances)
They ensure that whole organization feels responsible and accountable
7. They run productive meetings (Effectively user her network of relationships inside the organization)
8. They use the word ‘We’ rather than ‘I’ (Demonstrate respect for others)
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