Never let team’s internal conflicts come in a way of doing what is right for the client.
Give your clients a deal which adds value to their business and focus on long term results; then harvest what you plow.
Have a daily meeting with your clients. If they are communicating with you, they are essentially not communicating [...]
One of my good friends runs a small 40 people Offshore Software Solutions Agency based in India. The below is a conversation he had with his employees a few days ago. It is regarding Diwali 2009 leaves:
How many do you need?
Why do you need?
Please cancel it.
At least cancel half of it.
But sir I haven’t taken [...]
Are you an Offshore Software Project Manager from India?
In today’s status report, have you informed your project sponsor and clients that you would be observing New Year Holidays in the mid of October 2009?
If yes, [...]
Do not allow enough time to put systems in place.
Do not want to be reasonable.
Consistently demand what is not practical — cannot stand genuine confrontation.
Mostly shouting and yelling over the calls — discouraging tones.
Expect that offshore team members are not human but machines who can work for 25 hours a day.
Expect that offshore team members [...]
Utpal Vaishnav is a project manager, lifelong learner and an executor based in Western India.
