Utpal Writes          On Project Management, Leadership, Technology and Self-Help

1. Never let team’s internal conflicts come in a way of doing what is right for the client.
2. Give your clients a deal which adds value to their business and focus on long term results; then harvest what you plow.
3. Have a daily meeting with your clients. If they are communicating with you,  they are essentially not communicating with your competition.
4. Always show gratitude to them. You are where you are because they are doing business with you.
5. Respect your client’s time.
6. Eliminate red-tape.
7. Fast is better than slow. Make operations simple where quick-execution is effortlessly done.
8. Invest in people and infrastructure.
9. If you need a consultant to know what’s best for your client, then you don’t know what you’re doing.
10. Keep promises. It might be regarding a meeting, a report, a software delivery or anything.
11. Focus on solving their problems with simplest possible solutions. Simple is better than complex.
12. Find the ways which make it easier for them to do business with you.

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